Responsible Gaming
Gambling Should Be Entertainment
At feedingtheworld.co.uk, we are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, never as a way to make money or solve financial problems. When you play at Mystake or any online casino, you should only spend money that you can afford to lose.
Please remember that casino games are based on chance, and the house always has a mathematical advantage. There are no guaranteed winning strategies.
Age Verification
It is illegal for anyone under the age of 18 to gamble in the United Kingdom. Mystake is committed to strict age verification procedures to ensure all players are of legal age.
You must be 18 years or older to create an account and participate in gaming activities. Mystake may request proof of identity and age at any time. Providing false information about your age is a serious matter and may result in account closure and forfeiture of funds.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Feeling a need to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying and failing to reduce or stop gambling
- Feeling anxious, irritable, or restless when attempting to cut back on gambling
- Gambling to escape problems, relieve stress, or cope with difficult emotions
- Chasing losses by gambling more in an attempt to recover lost money
- Hiding gambling activities from family, friends, or healthcare providers
- Jeopardising relationships, education, or career opportunities due to gambling
- Borrowing money or experiencing financial difficulties because of gambling
- Continuing to gamble despite negative consequences
If you identify with any of these warning signs, please seek support immediately.
Self-Help Tools Available at Mystake
Mystake provides several tools to help you maintain control of your gambling:
Deposit Limits
Set a maximum amount of money you are willing to deposit within a specific timeframe (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.
Loss Limits
Establish a maximum amount you are prepared to lose over a set period. When this limit is reached, your account will be temporarily restricted from further play.
Reality Checks
Enable pop-up notifications at regular intervals during your gaming sessions to remind you how long you have been playing and how much you have wagered. These help you stay aware of your activity.
Time-Out
Request a temporary break from your account. During this period, you will be unable to access Mystake, allowing you time to step back and reflect.
Self-Exclusion
If you feel you need to stop gambling completely, you can request self-exclusion from your Mystake account. This is a longer-term measure that prevents you from accessing your account for a period you specify (typically 6 months or longer). Self-exclusion is binding and cannot be reversed during the exclusion period.
To access any of these tools, log into your Mystake account and visit the Responsible Gaming settings in your account preferences.
Support Organisations and Resources
If you are struggling with gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
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GamCare
Website: www.gamcare.org.uk
GamCare offers free counselling, information, and support for people affected by problem gambling in England, Scotland, and Wales. -
GamStop
Website: www.gamstop.co.uk
The UK's national multi-operator self-exclusion scheme, allowing you to self-exclude from all participating online gambling operators with a single registration. -
National Problem Gambling Clinic
The NHS provides specialist treatment for problem gambling through its National Problem Gambling Clinic, available to residents of England.
International Support
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Telephone: 1-800-GAMBLER (1-800-426-2537) -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Information and support for problem gambling in Germany.
All of these organisations provide free, confidential help and are staffed by trained professionals who understand problem gambling.
Take Action Today
If you believe you have a gambling problem, or if someone you care about is affected by problem gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised condition, and recovery is possible with the right assistance.
Remember: You are not alone, and help is available.
Contact GamCare at www.gamcare.org.uk or call your local support service today.
Mystake's Commitment
Mystake is licensed and regulated to operate in accordance with UK gambling laws. We are committed to maintaining the highest standards of player protection and responsible gaming. All our self-help tools are designed to empower you to make informed decisions about your gaming activity.
If you have questions about our responsible gaming policies, please contact our customer support team.